Terms of Service

OVERVIEW

This website is operated by ARVO®. Throughout this site, the terms “we”, “us” and “our” refer to ARVO®. ARVO® provides this website, together with all information, tools and Services made available through it, to you, the user, subject to your acceptance of the terms, conditions, policies and notices set out below.

By accessing our website and/or placing an order with us, you enter into our “Service” and agree to comply with these terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions and policies referred to in this document or made available through hyperlinks. These Terms of Service apply to every user of the website, including, without limitation, browsers, vendors, customers, merchants and content contributors.

Please review these Terms of Service carefully before using or accessing our website. By accessing any portion of the site, you confirm your agreement to be bound by these Terms of Service. If you do not accept all the terms and conditions contained in this agreement, you must not access the website or use any Services. Where these Terms of Service are deemed to constitute an offer, acceptance is expressly restricted to these Terms.

Any new features, functions or tools added to the current store will also be governed by these Terms of Service. The latest version of the Terms of Service can be viewed on this page at any time. We may revise, amend or replace any part of these Terms by publishing updates or changes on our website. You are responsible for checking this page periodically. Continued access to or use of the website after changes are posted means that you accept those revisions.

Our store is powered by Shopify Inc., which supplies the online commerce platform that enables us to offer and sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are at least the legal age of majority in your state or province of residence, or that you are the legal age of majority there and have authorised any minor dependants under your care to use this website.

You may not use our products for unlawful or unauthorised purposes. When using the Service, you must comply with all applicable laws in your jurisdiction, including, without limitation, copyright legislation.

You must not introduce or transmit worms, viruses or any other destructive code.

Any breach of these Terms may lead to the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We retain the right to refuse Service to any person, at any time and for any reason.

You acknowledge that content you submit, excluding credit card details, may be transferred without encryption and may involve: (a) transmissions across different networks; and (b) modifications required to meet the technical requirements of connecting networks or devices. Credit card information is encrypted whenever it is transmitted over networks.

Without our prior written consent, you agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, your use of the Service, access to the Service or any contact available through the website where the Service is provided.

The headings in this agreement are included solely for convenience and do not restrict or otherwise alter the meaning of these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information provided on this website is inaccurate, incomplete or outdated. The content on this site is supplied for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more reliable, complete or current sources. Any reliance you place on the information available on this site is at your own risk.

This website may include historical information. Such information is not necessarily current and is provided for reference purposes only. We may change the content of this website at any time, although we are not required to update any information. You agree that monitoring changes to our site is your responsibility.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may be changed at any time without prior notice.

We may modify, suspend or discontinue the Service, or any part or content of it, at any time and without notice.

We will not be liable to you or any third party for any modification, price adjustment, suspension or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Some products or Services may be offered exclusively online through the website. These items may be available in limited quantities and may only be returned or exchanged in accordance with our Refund Policy.

We have taken reasonable steps to present the colours and images of our products as accurately as possible. However, we cannot guarantee that your device or monitor will display any colour accurately.

We reserve the right, although we are not obligated, to restrict sales of our products or Services to any individual, geographic area or jurisdiction. This decision may be made on a case-by-case basis. We may also limit the quantities of products or Services offered.

Product descriptions and pricing may be changed at any time without notice, at our sole discretion. We may discontinue any product whenever we choose. Any offer made for a product or Service on this website is void where prohibited by law.

We do not guarantee that the quality of products, Services, information or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may decline any order placed through our store. At our sole discretion, we may limit or cancel quantities purchased by an individual, household or order. These limitations may apply to orders made through the same customer account, using the same credit card and/or sent to the same billing or shipping address.

If we alter or cancel an order, we may try to notify you using the email address, billing address or telephone number supplied when the order was placed.

We may restrict or prohibit orders that appear, in our sole judgement, to have been placed by dealers, resellers or distributors.

You agree to provide accurate, complete and up-to-date purchase and account information for all transactions made through our store. You also agree to promptly update your account details, including your email address, payment card information and expiry dates, so that we can process your transactions and contact you when necessary.

For additional information, please consult our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may give you access to third-party tools that we do not monitor, control or influence.

You acknowledge that access to these tools is provided “as is” and “as available”, without warranties, representations, conditions or endorsements of any kind. We accept no liability arising from or connected with your use of optional third-party tools.

Your use of any optional tools made available through the website is entirely at your own risk and discretion. You should ensure that you understand and accept the terms imposed by the relevant third-party providers.

We may introduce additional Services or features through the website in the future, including new tools and resources. Any such additions will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services offered through our Service may contain materials supplied by third parties.

Links to third-party websites may take you to sites that are not connected with us. We are not responsible for reviewing or verifying their content or accuracy, and we do not guarantee or accept responsibility for any third-party materials, websites, products or Services.

We are not liable for any loss, harm or damage associated with the purchase or use of goods, Services, resources, content or other transactions carried out through third-party websites.

Before entering into any transaction, please review the third party’s policies and practices carefully and ensure that you understand them. Any complaints, claims, concerns or questions about third-party products should be addressed directly to the relevant third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If we ask you to submit specific material, such as competition entries, or if you voluntarily send us creative ideas, suggestions, proposals, plans or other materials, whether online, by email, post or any other method, all such material will be referred to as “comments”. You agree that we may, at any time and without restriction, edit, reproduce, publish, distribute, translate or otherwise use those comments in any medium.

We are not required to: (1) keep comments confidential; (2) provide payment for comments; or (3) respond to comments.

We may, but are not obliged to, monitor, edit or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes the intellectual property rights of any party or violates these Terms of Service.

You agree that your comments will not infringe any rights belonging to a third party, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your comments will not include defamatory, unlawful, abusive or obscene material, nor any computer virus or other malware that could interfere with the operation of the Service or any related website.

You must not use a false email address, impersonate another person or otherwise mislead us or third parties about the source of any comments.

You are solely responsible for the comments you submit and for their accuracy. We accept no responsibility or liability for comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

The submission of personal information through our store is governed by our Privacy Policy, available at:

https://arvoessentials.com/policies/privacy-policy

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, our website or Service may contain typographical mistakes, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.

We reserve the right to correct any errors, inaccuracies or omissions, update information, or cancel orders if any information in the Service or on a related website is inaccurate, including after an order has been submitted, without prior notice.

We are not obligated to update, amend or clarify information contained in the Service or on any related website, including pricing information, except where required by law.

The presence of a stated update or refresh date on the Service or any related website does not mean that all information has necessarily been revised or updated.

SECTION 12 - PROHIBITED USES

In addition to the restrictions described elsewhere in these Terms of Service, you are prohibited from using the website or its content:

(a) for any unlawful purpose;
(b) to encourage or assist others in carrying out unlawful acts;
(c) to breach any international, federal, provincial, state or local regulations, rules, laws or ordinances;
(d) to infringe our intellectual property rights or those of any other party;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
(f) to provide false, inaccurate or misleading information;
(g) to upload or transmit viruses or other malicious code that could affect the functionality or operation of the Service, related websites, other websites or the Internet;
(h) to collect, monitor or track another person’s personal information;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or bypass the security features of the Service, any related website, other websites or the Internet.

We reserve the right to terminate your access to the Service or any related website if you violate any prohibited use.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not promise or guarantee that your use of our Service will be uninterrupted, timely, secure or free from errors.

We do not warrant that any results obtained through use of the Service will be accurate or dependable.

You acknowledge that we may occasionally remove the Service for an indefinite period or cancel it at any time without notifying you.

You expressly agree that your use of, or inability to use, the Service is entirely at your own risk.

Unless expressly stated otherwise by us, the Service and all products and Services supplied to you through it are provided “as is” and “as available”, without representations, warranties or conditions of any kind, whether express or implied.

This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall ARVO DK, or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors, be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement expenses or similar damages, whether arising under contract, tort, including negligence, strict liability or otherwise, resulting from your use of any Service or products obtained through the Service.

This also applies to any claim connected in any way with your use of the Service or any product, including errors or omissions in content or any loss or damage resulting from the use of the Service or any content or product posted, transmitted or otherwise made available through the Service, even if we have been advised of the possibility of such damages.

Because certain states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions our liability shall be limited to